TICKET WORKFLOW

Description of Ticket Workflow.

Workflow

Ticket No Project Name Priority Stage Starts At Ends At TaT Agent Comment
0957746KJLY Project A High Create 2024-01-23 17:26:28:287 2024-01-23 17:26:28:287 1 John Initial Ticket
0957746KJLY Project A Low Verified 2024-01-23 17:26:28:287 2024-01-23 17:26:28:287 1 Sarah Verification Completed
0957746KJLY Project A Medium Supplied to Dept Head 2024-01-23 17:26:28:287 2024-01-23 17:26:28:287 1 mike Send to department head
0957746KJLY Project A High Distributed to Team 2024-01-23 17:26:28:287 2024-01-23 17:26:28:287 1 Emily Verification Completed
0957746KJLY Project A High Processing 2024-01-23 17:26:28:287 2024-01-23 17:26:28:287 1 Alex Actively being processed
0957746KJLY Project A Low Communicating 2024-01-23 17:26:28:287 2024-01-23 17:26:28:287 1 Lisa In communication phase
0957746KJLY Project A Low Closed 2024-01-23 17:26:28:287 2024-01-23 17:26:28:287 1 Bob Successfully closed
0957746KJLY Project A High Reopen 2024-01-23 17:26:28:287 2024-01-23 17:26:28:287 1 Jessi Reopend for Rev
0957746KJLY Project A Medium Feedback 2024-01-23 17:26:28:287 2024-01-23 17:26:28:287 1 Mark Gathering user feedback